Pottery Barn Kids Baby Registry Review

Pottery Barn Kids Baby Registry Review

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For starters, Pottery Barn Kids offers more custom items than you could even think of to personalize with baby’s name or monogrammed initials, including bath towels, blankets and furniture to name a few. And when it comes to quality, Pottery Barn Kids has a superior reputation that is backed by a high standard of testing and certification.

If you are looking for unique, well-made baby items, Pottery Barn Kids may be the registry for you!

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The benefits of a Pottery Barn Kids registry

Discount programs: Did that must-have diaper bag not find its way into your gift pile? As your due date approaches, Pottery Barn KidsOpens a new window offers a 15 percent completion discount.

High standards: Pottery Barn Kids takes the gold when it comes to quality and safety. All of the brand’s nursery furniture is Greenguard Gold certified, which means that the furniture you are buying at Pottery Barn Kids has met strict standards for chemical emissions and safety. Pottery Barn Kids also offers a variety of organic products such as bedding and textiles.

Free decorating: With so many options to create the ideal haven for sleep and play for your little one, designing that perfect combination of comfort, convenience and style can seem a bit overwhelming. Whether your vision includes lambs or lions, stripes or polka dots, Pottery Barn Kids can help bring your vision to life with their courtesy design service, whether you need help curating your nursery or would like help upgrading your eldest kiddo’s bedroom. In addition to offering this service free of charge, you can book an appointment virtually, at the store or in your own home. With so much on your plate, that’s one less thing to worry about! (Did we mention this is free?)

Registry must-haves: There are some baby items that you just can’t live without. As a new parent, though, you may not yet know exactly which items those are. Fear not! Pottery Barn Kids provides a printable checklist to help guide new parents on what items are essential. The brand also offers quality guides and detailed tips and ideas for your registry which means you won’t miss out on what may become an indispensable product!

Gift tracker: Pottery Barn Kids offers a gift tracker that helps you keep track of everyone you need to show your appreciation to. Users can view who purchased each item on their registry and their information, meaning you won’t forget to thank Aunt Doris for that adorable monogrammed baby towel.

The One Registry Collective: Though the Pottery Barn Kids registry isn’t universal, you can add products from other family brandsOpens a new window (West Elm, Williams Sonoma and Pottery Barn). Keep in mind that the completion discount applies differently by store: West Elm offers 15 percent off, and Williams Sonoma and Pottery Barn only offer 10 percent off. Even better, you can take advantage of this discount for up to six months after the due date. The one bad thing? The completion discount excludes all baby gear, which isn’t exactly ideal for new parents.

How to create a Pottery Barn Kids registry

First, head to the Pottery Barn Kids Baby Registry pageOpens a new window to get started.

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If you do not already have a Pottery Barn Kids account, quickly set one up by adding your name, email address and a password. If you have an account, simply log in to get started.

During the setup process for your registry, you provide a registry name, event type, event date, and a welcome message for your guests. Then add your registrant information and the details for your co-registrant if applicable.

Next, set up your shipping information for both prior to and after the event, opt in or out of receiving Pottery Barn Kids gift cards and set your registry privacy settings.

You can share your registry directly from the main page on the website, or loved ones can search for your registry online by typing in your name if it’s public.

Using your Pottery Barn Kids registry

Many parents love the option of using the Pottery Barn Kids Registry app. It’s designed specifically for managing your registry and you can even scan items to add to your list as you are walking through the store. You also can view your registry list from the app, along with a helpful checklist to help guide you through the process. 

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You now can shop directly in the app by selecting “Browse.” From there, you will be directed to the Pottery Barn Kids site, where you can shop and add items to your cart or registry. The products you’ve added to your registry will automatically be added to your “Registry List” in the app. 

If you want to use the One Registry Collective, visit the other store’s site and connect your registry account there. Simply go to the product, click “Add to Registry” and you’ll be prompted to enter your email and password. Once a product is added, you’ll see it in your Registry List on the app. 

How to return a registry gift

Pottery Barn Kids offers refunds or exchanges for registry items within 90 days from the date of your event or 90 days from when the item was purchased, whichever date is later. While this is a step up from the store’s standard return policy of 30 days, it isn’t quite on par with some of the competition, some of which accept returns up to a year out.

Also be warned that if you are shipping items back to the store, you may be responsible for return shipping costs depending on the reason for the return. (This means that in some cases, while you won’t have to pay any additional costs to ship a return, you also won’t be refunded for the shipping costs you initially paid to have it delivered to you.) Since Pottery Barn Kids only offers about 40 locations in the U.S., this may make returns inconvenient and pricey.

Free shipping is not a given for Pottery Barn Kids; however, promotion codes are frequently offered and advertised in a banner at the top of the site (beware exclusions listed in fine print). Delivery fee details can be found on the Pottery Barn Kids Shipping Info pageOpens a new window.

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Oh, and those adorable custom items with baby’s name or monogrammed initials? You guessed it — they are ineligible for returns.  


  • Furniture with proven quality
  • Tons of items can be personalized
  • Decorator option cuts out a lot of work for the parents-to-be
  • Can add items from other family brands
  • Helpful customer service


  • Pottery Barn Kids is not going to have everything you need
  • No welcome box
  • Can’t use completion discount on baby gear
  • Return policy is more restrictive

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Our review

The truth is that you are not going to get everything you need with the Pottery Barn Kids registryOpens a new window, because it isn’t a baby-exclusive retailer. However, we think the high-quality furniture and the gratis nursery design consultation service sets Pottery Barn Kids apart from the competition. We recommend pairing the Pottery Barn Kids registryOpens a new window with TargetOpens a new window or AmazonOpens a new window registries to ensure you don’t miss out on something that you need.

This article originally appeared on What to Expect.

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